Plans designed to match your ambition

If you're managing reporting across multiple teams, offices or departments, we'll build a plan around you. We work with in-house teams and agencies handling anything from 2,000 to over 100,000 clips a month.

Trusted by over 18,753 agency and in-house public relations professionals in more than 40 countries

A dedicated partner for your reporting needs

Every Enterprise account is assigned a named Account Manager who owns your relationship end-to-end, from onboarding through to renewal. They’ll monitor your team’s usage proactively, lead regular business reviews on your terms, and act as your internal advocate with our product team. You’ll always know exactly who to call.

What does your account manager do?

• Named Account Manager as your single point of contact
• Structured onboarding with clear milestones from day one
• Proactive usage monitoring and adoption insights across your team
• Regular business reviews with reporting tailored to your stakeholders
• Direct line into our product team for your feedback
• Managed renewal process with no last-minute surprises

Priority support and bespoke training

Our training programme is structured from from initial discovery through to renewal, and tailored to the different roles in your team, whether that’s a report creator, a team lead, or company admin. New starters get dedicated onboarding to get started on the right foot, and your whole team has VIP access to our support team with a guaranteed one business day response.

What's included in onboarding, training and support?

• Multi-stage structured onboarding programme from discovery to renewal
• Role-specific sessions for report creators, team leads, and admins
• Dedicated metrics deep-dive so your team trusts the numbers they present
• New starter tracking and onboarding to get them started on the right foot
• Annual health check to close training gaps and plan for year two
• VIP priority support with a guaranteed one business day response
• Video call support for complex issues — no back-and-forth over chat

Designed to integrate with your procurement process

We know supplier onboarding can be a blocker, so we’ve built our Enterprise plan to take the friction out of it. You’ll have a named contact to work through security questionnaires and procurement documentation with you, granular user access controls across your organisation, and SSO for teams on Google or Microsoft Workspace.

How do you help with security, compliance and procurement?

• Named contact to own your vendor onboarding and procurement process
• Assistance completing security questionnaires and accessing documentation
• Granular user access controls, Admin and Editor roles managed centrally
• Add, remove, and manage team members from a single view
• SSO available for Google and Microsoft managed workspaces
• Support with periodic compliance reviews as your requirements evolve

Access the thinking that’s shaping the future of PR measurement

Enterprise customers get more than a tool, they get access to a community of senior PR and comms leaders doing the same work. That means a 1:1 with our in-house measurement strategist, invites to our private industry roundtables and events, early access to new features, and the opportunity to share your approach on the PR Resolution Podcast.

What's included in the Enterprise community?

• 1:1 introductory session with our measurement strategist
• Tailored workshops on modern PR measurement for in-house teams and agencies
• Invites to private roundtable events on the future of PR measurement
• Early access to new features aligned to your team’s specific needs
• Guest opportunity on the PR Resolution Podcast

Questions

How do I know if we need an Enterprise plan?

If your team is managing reporting across multiple clients, departments or regions, or regularly adding more than 2,000 clips a month, our Enterprise plan gives you the structure, support and flexibility to scale reporting consistently across your organisation.

Can CoverageBook help us standardise reporting across teams?

Absolutely. Many Enterprise customers use CoverageBook to create a more consistent reporting framework across regions, brands and clients using shared templates, agreed metrics and structured workflows. That means less duplicated effort, more consistency, and clearer reporting across the business.

What onboarding and training is included?

Every Enterprise account includes structured onboarding tailored to your organisation. That can include sessions for report creators, admins, leadership teams and new starters, along with ongoing training as your reporting evolves and your team grows.

Enterprise customers also get access to forward-thinking PR measurement training, private roundtables and conversations focused on where PR reporting is heading next, helping teams stay ahead of changes across the industry.

What support do Enterprise customers receive?

Enterprise customers receive VIP priority support, plus video call support for more complex issues. That means faster answers, less back-and-forth, and direct access to people who understand your workflows and reporting setup.

What security and compliance support is available?

We regularly support procurement, IT and compliance teams with vendor onboarding, security questionnaires, documentation requests and evolving compliance requirements. SSO is also available for Google and Microsoft managed workspaces.

Can we customise our plan?

Yes. Enterprise plans are tailored around your reporting volume, team structure and workflow requirements. We work with organisations adding anything from 2,000 to over 100,000 clips a month.

Still have questions?

Get in touch, we'll be happy to help

Let’s design the perfect plan for your organisation

Whether you're managing reporting across multiple teams, bringing consistency to measurement across your organisation, or looking for more strategic support, we'll help you design a CoverageBook Enterprise plan that fits the way your organisation works.